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frequently asked questions
Click on the questions below in order to find the answer to the most commonly asked questions.
Room Reservations
9
What is your pet policy?
Do you offer upgrades?
What do I need to check-in?
What is the maximum occupancy per room?
How do I modify my reservation?
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During your Stay
12
Can I send packages to the hotel?
What is your policy on theft, losses and damages?
Can I request a late check-out?
Is the hotel really in the Best location?
What is the maximum occupancy per room?
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Day Passes
6
How to buy a Day Pass?
What are Day Passes hours?
Do you offer Day Passes for groups?
Can I get a Day Pass refund?
What do Day Passes include?
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Restaurants and Bars
6
How many restaurants and bars are there?
Do you have Room-service?
Do you allow outside food & beverages?
Where do I find the menus?
How can I book a table?
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Swimming Pools
9
Can I rent a pool cabana for the day?
Is smoking allowed at the pool area?
Can I be top-less at the pool area?
Can I order food or drinks at the pool area?
Are there umbrellas at the pool?
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COVID-19
5
Public spaces
Focus on hygiene & Cleanliness
Personal protective equipment
Social distancing
COVID-19 Guidelines
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About the Hotel
6
Do you accept children at the hotel?
How many restaurants and bars are there?
What is the history of the National Hotel?
What is the National Hotel phone number?
Is the hotel really in the Best location?
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Special Offers
Reservations
Hotel
Location
Frequently Asked Questions
Contact the National Hotel
Stay
Eat & Drink
Wellness
Weddings & Groups
Weddings
Groups & Meetings
Production & Film
Upcoming Events
Gallery
Shop
Reservations: 305-423-7269
