Frequently Asked Questions

Please read our FAQ before sending us a message.

Adult-only Policy: While we all love kids, with their unbounded, playful energy, it’s only human to want a break now and then.
That is why the National Hotel is an adult-only property.

Minimum Age to Check-in: 21

Minimum Age to Stay: 16

Valet Parking:

In/Out Privileges:

Self Parking:

Yes

Yes

Yes, in the street

Pets Allowed: Yes

Pets Policy: The pet must be less than 25 pounds, remain on a leash at all times and must not be left unattended in the room. Our Concierge team is able to arrange pet sitting services if required. Any damage caused to the room and/or any other area of the Hotel by the pet is the responsibility of the guest.

A onetime non-refundable fee of $150 will apply for the stay.

Pets staying at the hotel are subject to advance reservations. Please e-mail the hotel to confirm your pet will be staying with you.

WiFI Availability: All rooms and common areas offer complimentary wi-fi. This service is included in your resort fee.

Please check with our Front Desk upon check in for more information.

Smoking Areas: The National Hotel Miami Beach is smoke-free in all indoor areas including guest rooms. Any violation is subject to a $250.00 recovery fee which will be billed per occurrence.

Smoking is allowed in designated outdoor areas only.

Cancellation Policy: Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly at +1-305-532-2311or contact customer service.

Check-in: 4 PM

Check-out: 11 AM

Minimum Age to Check-in: 21

Minimum Age to Stay: 16

Late Check-out Fee: Late check out is subject to fee and subject to availability. Complimentary until 12PM. From 12PM to 3PM half day charge. After 3PM full day charge.

Currency: US Dollar

Accepted Credit Cards: American Express, Diner’s Club, MasterCard, Visa.