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COVID-19

5

Public spaces
Focus on hygiene & Cleanliness
Personal protective equipment
Social distancing
COVID-19 Guidelines

About the Hotel

About the Hotel

6

Do you accept children at the hotel?
How many restaurants and bars are there?
What is the history of the National Hotel?
What is the National Hotel phone number?
Is the hotel really in the Best location?
What is the National Hotel address?

Room Reservations

Room Reservations

9

What is your pet policy?
Do you offer upgrades?
What do I need to check-in?
What is the maximum occupancy per room?
How do I modify my reservation?
What does the Resort fee include?
Why book directly with the hotel?
How do I cancel my reservation?
How to make a Reservation?

During your Stay

During your Stay

12

Can I send packages to the hotel?
What is your policy on theft, losses and damages?
Can I request a late check-out?
Is the hotel really in the Best location?
What is the maximum occupancy per room?
Do you allow outside food & beverages?
What are the check-in and check-out times?
Do you have ADA rooms and facilities?
What is your smoking policy?
How do I connect to the Wi-fi?
Do you offer free Wi-fi?
Do you have parking at The National Hotel?

Day Passes

6

How to buy a Day Pass?
What are Day Passes hours?
Do you offer Day Passes for groups?
Can I get a Day Pass refund?
What do Day Passes include?
How to modify my Day Pass reservation?

Restaurants and Bars

Restaurants and Bars

6

How many restaurants and bars are there?
Do you have Room-service?
Do you allow outside food & beverages?
Where do I find the menus?
How can I book a table?
What are the restaurants and bars hours of operation?

Swimming Pools

9

Can I rent a pool cabana for the day?
Is smoking allowed at the pool area?
Can I be top-less at the pool area?
Can I order food or drinks at the pool area?
Are there umbrellas at the pool?
How many lounge chairs can I get?
Where do I get towels for the swimming pool?
Is the swimming pool heated?
What are the swimming pool hours?

Home
FAQs
During your Stay
What are the check-in and check-out times?

What are the check-in and check-out times?

Our guaranteed check-in time is 4 PM. Guests are to check out at 11 AM.

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Updated on May 13, 2022

Do you have ADA rooms and facilities?Do you allow outside food & beverages?

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Copyright 2022 © National Hotel - 1677 Collins Avenue, Miami Beach, FL 33139 - Reservations: 305-532-2311.
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Reservations: 305-423-7269