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COVID-19

5

COVID-19 Guidelines
Social distancing
Personal protective equipment
Focus on hygiene & Cleanliness
Public spaces

About the Hotel

6

What is the history of the National Hotel?
What is the National Hotel address?
Is the hotel really in the Best location?
Do you accept children at the hotel?
What is the National Hotel phone number?
How many restaurants and bars are there?

Room Reservations

9

Why book directly with the hotel?
How to make a Reservation?
What is the maximum occupancy per room?
What do I need to check-in?
What is your pet policy?
Do you offer upgrades?
How do I modify my reservation?
How do I cancel my reservation?
What does the Resort fee include?

During your Stay

12

Can I request a late check-out?
Is the hotel really in the Best location?
Do you allow outside food & beverages?
What are the check-in and check-out times?
Do you have parking at The National Hotel?
Do you offer free Wi-fi?
What is the maximum occupancy per room?
What is your smoking policy?
How do I connect to the Wi-fi?
Do you have ADA rooms and facilities?
Can I send packages to the hotel?
What is your policy on theft, losses and damages?

Restaurants and Bars

6

How many restaurants and bars are there?
What are the restaurants and bars hours of operation?
How can I book a table?
Where do I find the menus?
Do you have Room-service?
Do you allow outside food & beverages?

Swimming Pools

9

What are the swimming pool hours?
Can I order food or drinks at the pool area?
How many lounge chairs can I get?
Are there umbrellas at the pool?
Where do I get towels for the swimming pool?
Is the swimming pool heated?
Can I rent a pool cabana for the day?
Is smoking allowed at the pool area?
Can I be top-less at the pool area?

Day Passes

6

How to buy a Day Pass?
What are Day Passes hours?
Do you offer Day Passes for groups?
Can I get a Day Pass refund?
What do Day Passes include?
How to modify my Day Pass reservation?

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Swimming Pools
Are there umbrellas at the pool?

Are there umbrellas at the pool?

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Updated on December 14, 2020

How many lounge chairs can I get?Where do I get towels for the swimming pool?

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